Contact

Email support@18ways.com.

When possible, include details about your setup and the issue you're seeing so we can help quickly.

Helpful Information

Including the following can speed things up:

• Organization name
• Environment details (framework, version, deployment platform)
• Issue summary and expected behaviour
• Exact URL or API route affected
• Time of incident and reproduction steps
• Any relevant error IDs, logs, or screenshots

Security Reports

If you believe you've discovered a security vulnerability, please report it to security@18ways.com.

We appreciate responsible disclosure and will investigate all reports promptly.